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Showing posts with the label IT

Tribute to the Technical Writer

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One weekend, I was trying out a feature I didn’t quite understand in my computer, and so I clicked the ‘Help’ link. A popup help window opened, and as I was reading through it, I found myself constantly thinking about the technical writer who must have published it. The faceless, nameless author of the Help content would have put in several hours of research, relentlessly pursued the developers and SMEs (subject-matter experts) for information, made over a hundred calls, and sent an equally overwhelming number of mails to clarify details. At the same time, this technical writer would have also had to deal with a pushy project manager from the developing team who believes that technical writing is the simplest job in the world, pressing deadlines to the writer’s face without giving a second’s thought to the fact that he himself couldn’t, if he tried, write to save his life! While the usual claim is that the Help document looks simple and understandable, and so must be easy to write...

Window Views: My Morning Muse

Once again, I managed to drag myself out of bed, bathe in heated water, dress up in a hurry, partially comb my wet hair, and finally rush to the bus stop at 6:45 am. My earrings and safety pins were still clenched in my fist, and the things inside the bag slung over my shoulder lay cluttered as I pulled out my ID card and wore it around my neck. The bus would be there any minute. The bus arrived at 6:50 am, and I boarded it with a smile, and waded through the aisle as I looked for a place to sit. Coming to two empty seats adjacent to each other, I dropped my bag into the first one, and slid my own self into the other one by the window. I opened out the closed window and immediately felt content as the pleasant morning breeze made its way in. Quickly, I organized the things in my bag, put on my earrings, pinned up my clothes wherever necessary, opened out my hair and combed it lightly. Then I adjusted my seat to just the right position; pushed back so that I could lean comfortably,...

As We Go On

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“It’s kinda funny how life can change. Can flip 180 in a matter of days...” - BLUE Our life is a journey, and it is what we make it to be. We draw up a course for ourselves; deciding, planning, contemplating, and taking determined steps into the future. But sometimes, life chooses to make changes on its own. Once in a while, it alters its course from the usual, and decides to take an unexpected turn. These changes break our mundane routines, and come as pleasant or unpleasant surprises. Either way, an unexpected challenge or change thrown at us by life causes us some excitement, urges us to be creative, and teaches us to think on our feet. Sometimes these changes are welcoming, but sometimes we don’t know what it has in store for us. Such was my opportunity to be associated with a multinational IT company. I was a student from a humanist stream of study, and I strongly believed against the IT industry. I disliked everything I knew about this industry; the centralised air-condi...